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Frequently asked questions

What is the delivery price?

Delivery costs are calculated as follows:

  1. Fixed cost for home address delivery: 630 RSD
  2. Fixed cost for delivery to parcel lockers/shop: 590 RSD

With any delivery option you choose, there are “Other logistical costs” amounting to 1% of the total value of your shipment, in order to cover logistical expenses such as insurance, fuel costs, and others.

If the shipment contains silver products, VAT is calculated on the price of the silver product along with shipping costs and additional logistical expenses for the entire package.”

In what packaging will I receive my shipment?

The coins are always placed in special protective capsules, and the gold bars – in a vacuum package. Upon delivery to the address or office of a courier, the products are also transported in specially made transport packages, placed in an envelope with its own serial number, by the courier.

For each of the delivery options, Tavex has a video of the preparation of the shipment.

What are the delivery options from the Tavex online store?

Delivery to an address with DExpress;

Delivery by courier to DExpress`s office;

Delivery by courier to DExpress`s packet-shop

Delivery to the address by specialized transport from a security company;

Receiving at a Tavex office – you can pick up the products you have paid for in advance;

Which cities do you deliver to?

We deliver to the whole country.

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