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Cookie usage
Here you can find all the cookies that might be stored on your browser while browsing the site, what they are used for, and for how long at most each one of them is remembered.
Necessary
| Cookie name | Description | Duration |
|---|---|---|
| tavex_cookie_consent | Stores cookie consent options selected | 60 weeks |
| tavex_customer | Tavex customer ID | 30 days |
| wp-wpml_current_language | Stores selected language | 1 day |
| AWSALB | AWS ALB sticky session cookie | 6 days |
| AWSALBCORS | AWS ALB sticky session cookie | 6 days |
| NO_CACHE | Used to disable page caching | 1 day |
| PHPSESSID | Identifier for PHP session | Session |
| latest_news | Helps to keep notifications relevant by storing the latest news shown | 29 days |
| latest_news_flash | Helps to keep notifications relevant by storing the latest news shown | 29 days |
| tavex_recently_viewed_products | List of recently viewed products | 1 day |
| tavex_compare_amount | Number of items in product comparison view | 1 day |
Preference
| Cookie name | Description | Duration |
|---|---|---|
| chart-widget-tab-*-*-* | Remembers last chart options (i.e currency, time period, etc) | 29 days |
| archive_layout | Stores selected product layout on category pages | 1 day |
Statistic
| Cookie name | Description | Duration |
|---|---|---|
| _ga | Used to distinguish users | 2 years |
| _gid | Used to distinguish users | 24 hours |
| _ga_* | Used to persist session state | 2 years |
| _gac_* | Contains campaign related information | 90 days |
| _gat_gtag_* | Used to throttle request rate | 1 minute |
| _fbc | Facebook advertisement cookie | 2 years |
| _fbp | Facebook cookie for distinguishing unique users | 2 years |
Add price alert
Do you issue certificates for gold products?
No.
Tavex is a trader, not a producer of the offered gold products.
A certificate for an investment product can be issued only by its manufacturer. It must be an integral part of it and have a unique serial number, both on it and on the product itself. An example of this are the investment gold bars – the packaging is also their certificate, because it meets the above conditions.
Coins are a real means of payment and do not have a serial number.
Therefore, some traders issue information sheets, but not certificates.
How to buy online from Tavex?
To order online, follow these six simple steps:
- Choose your products
Find the desired products in our product category list (Gold Bars | Gold Coins | Silver Bars | Silver Coins) and add them to your shopping cart by clicking the “Add to Cart” button.
- Review your cart
Your cart gives you an overview of the total value of your order and allows you to easily add or remove products you’ve selected. When you’re ready to finalize your order, simply click the “Checkout” button visible in the bottom right corner of your cart window.
- Checkout
In the checkout window, we will ask you to choose your delivery option (personal pickup or delivery to address/parcel locker/package shop) and enter your personal information either as a member or as a guest. You’ll also need to select your payment method (cash or bank transfer). Check if all your details are correct, then click the “Order” button, which is visible in the bottom right corner of the checkout window. If you choose delivery via courier service, the maximum value for one cart is 760,000 dinars. If you order products over 760,000 dinars for delivery, your package will be sent in two (or more) parts up to the maximum limit, and you will pay one delivery fee for home address/parcel locker/package shop in the amount of 630/590 dinars.
- Confirmation
Your order has now been sent, and the invoice containing payment details and instructions on how to make the payment will be automatically sent to the email address you provided when placing the order.
- Make the payment
The transfer of your funds may take 1–2 working days, depending on your bank. We will always notify you by email or call once we receive your payment. The amount of your payment must match the amount on the invoice.
- Pick up your products
Depending on the delivery option you selected when ordering, your products will be delivered via courier or will be waiting for you to pick them up personally at our store.
How is Tavex able to offer such low prices?
Tavex is part of the Tavex Group which operates in 12 countries (Sweden, Denmark, Norway, Finland, Poland, Bulgaria, Estonia, Latvia, Romania, Hungary, England and Serbia). The Group is Northern Europe’s largest dealer of precious metals and thus handles vast amounts of products.
In addition, we are partners with well-known companies such as Valcambi, PAMP, the Perth Mint, the Austrian Mint and China Great Wall Coins Investments from whom we obtain our products.
Therefore, we are able to offer extremely competitive prices.
