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Cookie usage
Here you can find all the cookies that might be stored on your browser while browsing the site, what they are used for, and for how long at most each one of them is remembered.
Necessary
| Cookie name | Description | Duration |
|---|---|---|
| tavex_cookie_consent | Stores cookie consent options selected | 60 weeks |
| tavex_customer | Tavex customer ID | 30 days |
| wp-wpml_current_language | Stores selected language | 1 day |
| AWSALB | AWS ALB sticky session cookie | 6 days |
| AWSALBCORS | AWS ALB sticky session cookie | 6 days |
| NO_CACHE | Used to disable page caching | 1 day |
| PHPSESSID | Identifier for PHP session | Session |
| latest_news | Helps to keep notifications relevant by storing the latest news shown | 29 days |
| latest_news_flash | Helps to keep notifications relevant by storing the latest news shown | 29 days |
| tavex_recently_viewed_products | List of recently viewed products | 1 day |
| tavex_compare_amount | Number of items in product comparison view | 1 day |
Preference
| Cookie name | Description | Duration |
|---|---|---|
| chart-widget-tab-*-*-* | Remembers last chart options (i.e currency, time period, etc) | 29 days |
| archive_layout | Stores selected product layout on category pages | 1 day |
Statistic
| Cookie name | Description | Duration |
|---|---|---|
| _ga | Used to distinguish users | 2 years |
| _gid | Used to distinguish users | 24 hours |
| _ga_* | Used to persist session state | 2 years |
| _gac_* | Contains campaign related information | 90 days |
| _gat_gtag_* | Used to throttle request rate | 1 minute |
| _fbc | Facebook advertisement cookie | 2 years |
| _fbp | Facebook cookie for distinguishing unique users | 2 years |
Add price alert
Do you issue certificates for gold products?
No.
Tavex is a trader, not a producer of the offered gold products.
A certificate for an investment product can be issued only by its manufacturer. It must be an integral part of it and have a unique serial number, both on it and on the product itself. An example of this are the investment gold bars – the packaging is also their certificate, because it meets the above conditions.
Coins are a real means of payment and do not have a serial number.
Therefore, some traders issue information sheets, but not certificates.
How to buy online from Tavex?
To order online, follow these six simple steps:
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Choose your products
Browse through our product category list (Gold Bars | Gold Coins | Silver Bars | Silver Coins) and add the desired items to your shopping cart by clicking the “Add to Cart” button. -
Review your cart
Your cart provides an overview of the total value of your order and allows you to easily add or remove previously selected items. When you’re ready to finalize your order, simply click the “Checkout” button located in the bottom right corner of your cart window. -
Checkout
In the checkout window, we will ask you to choose a delivery option:
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Personal pickup
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Home delivery
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Delivery to a parcel locker / courier service location (parcel shop)
Except for personal pickup, any selected delivery method includes a delivery insurance fee (”Osiguranje isporuke”), which amounts to 1% of the total value of your selected products.
Next, enter the required personal information, either as a registered user or a guest. You will also need to select a payment method (cash or bank transfer). Check that all the information has been entered correctly, and then click the “Confirm Order” button located in the bottom corner of the checkout window.
Note: If you choose delivery via courier service, the maximum value of a single cart is 760,000 RSD. If you order products exceeding this amount, your order will be split into two (or more) shipments within the maximum limit, but you will only be charged one delivery fee.
If the shipment contains silver products, VAT is calculated based on the price of the silver product, including postage and insurance.
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Confirmation
Your order is now placed. An invoice containing payment details and instructions will be automatically sent to the email address you provided during the order process. -
Make the payment
The transfer of your funds may be immediate or take 1–2 business days depending on your bank. We will notify you by email or phone as soon as your payment is received. The amount paid must match the invoice exactly. -
Receive your products
Depending on the delivery option you selected, your products will be delivered via Dexpress or will be ready for personal pickup at our office.
How is Tavex able to offer such low prices?
Tavex is part of the Tavex Group which operates in 12 countries (Sweden, Denmark, Norway, Finland, Poland, Bulgaria, Estonia, Latvia, Romania, Hungary, England and Serbia). The Group is Northern Europe’s largest dealer of precious metals and thus handles vast amounts of products.
In addition, we are partners with well-known companies such as Valcambi, PAMP, the Perth Mint, the Austrian Mint and China Great Wall Coins Investments from whom we obtain our products.
Therefore, we are able to offer extremely competitive prices.
